
7823
TAUS0619500EN00
Solution ID
1
Solution Usage
Description
C30A1 at power up.
Solution
CAUSE: A failed Relay 1. Relay 1 failure can be caused by fuser oil contamination. Moving the machine without draining the fuser oil can cause the oil to
spill down the back of the machine resulting in paper tray sensor failure and Relay 1 failure.
SOLUTION: Replace Relay 1 (p/n 11UM88090).
TAUS0619683EN00
Solution ID
1
Solution Usage
Description
Deletion lines from lead-to-trail.
Solution
CAUSE: Contamination on the print head mirrors or glass.
SOLUTION: Remove the lower print head assembly and clean the mirrors on it and then clean the glass on the bottom of the print head. Use care not to
touch the mirrors on the lower print head assembly when reinstalling it.
TAUS0620165EN00
Solution ID
1
Solution Usage
Description
C0100 at power up.
Solution
CAUSE: The charge corona cleaner return position sensor (PC17) was not actuated within 10 seconds after power up.
SOLUTION: Remove the charge corona and check the cleaner mechanism for a bind. Ensure that when the unit is installed, the flag on the corona that
actuates PC17 is not all the way at the end near the front corona block. Install the unit with the cleaner slightly away from PC17 so that it will move toward it
at power up.
TAUS0620474EN00
Solution ID
1
Solution Usage
Description
Light streaks from lead-to-trail on all copies/prints.
Solution
CAUSE: Contaminated glass on print head assemblies.
SOLUTION: Clean all four print head windows; (2) on the upper print head assembly and (2) on the lower print head assembly. To access, remove the right
side cover of the machine, remove the black plastic optical cover. At this point, the (2) glasses on the upper print head window can be cleaned. To clean the
glasses on the lower print head unit, it must be removed by removing the (4) screws and carefully removing the unit.
TAUS0620553EN00
Solution ID
1
Solution Usage
Description
C3310 at power up after the lamp comes ON.
Solution
CAUSE: A failed IP control board (PCB-C).
SOLUTION: Replace the PCB-C (p/n 11UN-9020).
TAUS0621913EN00
Solution ID
1
Solution Usage
40
Copyright 2006, Konica Minolta Business Solutions U.S.A., Inc.
October 2006
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