7823
TAUS0617134EN00
Solution ID
1
Solution Usage
Description
The front side of the copy is light.
Solution
CAUSE: The front bracket on the transfer corona assembly is loose.
SOLUTION: Ensure that the transfer corona assembly is secured by the front bracket (p/n 11UM21370).
TAUS0617396EN00
Solution ID
1
Solution Usage
Description
Blacks appear brownish when printing a scanned logo imbedded in a Microsoft* Word document with photo selected in the driver. There are also photos
imbedded in this document.
Solution
CAUSE: Scanned logo prints using processed black due to the resolution of the of original scan and the selection of photo mode within the print driver.
SOLUTION: Rescan the logo at a higher resolution and adjust the 'black' pixels using a graphics application such as Paint Shop Pro* or Adobe* Photoshop*.
Reinsert the logo in the Word document.
* Trademark ownership information
TAUS0618637EN00
Solution ID
1
Solution Usage
Description
C0501 during warm-up after reinstalling the fuser unit.
Solution
CAUSE: The fuser was reinstalled and the three connectors on the rear side of the fuser unit were not connected.
SOLUTION: Ensure that the connectors for the fuser are connected. To clear the failure code, perform the following:
1. Remove the access panel from the left underside of the operations panel (one screw).
2. Press and hold S24 (the short switch) while powering the machine ON.
3. Release S24, reinstall the access panel, and close the front door.
TAUS0618927EN00
Solution ID
1
Solution Usage
Description
Code C3310 at power up.
Solution
CAUSE: The lamp does not come on due to a loss of 24V DC to PU2, the DCPS2.
SOLUTION: Check for 24V DC at PU2 CN3-1. If there is no 24V DC at PU2, check for 24V DC at PJ15-5 on PWB-C, the IR control board. A loose pin at
either connector will cause the C3310 code.
Note: The failure code must be cleared for the 24V DC to be present.
To clear the code, perform the following:
1. Remove the access panel from the left underside of the operations panel.
2. Press S24.
3. Release S24 and close the front door.
TAUS0619318EN00
Solution ID
1
Solution Usage
Description
What is a C0B** code? The code cannot be found in the Service Manual.
Solution
C0B** code(s) are related to the sorter or finisher. They are located in ST723/ST724 Service Manual.
39
Copyright 2006, Konica Minolta Business Solutions U.S.A., Inc.
October 2006
(152 paginas)
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